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WorkTies
The science of relationships at work
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How to reach your team’s full potential
We all know what it feels like when a group is just not clicking : ideas stall, conversations loop, and energy fizzles. In fact, most groups underperform due to this fizzle. But sometimes, teams hit a collective rhythm; contributions are quick and energizing, work feels effortless, and performance peaks. In these moments, we suggest that the team is in a state of group flow, and in our article Group Flow: A Theory of Group Member Interactions in the Moment and Over Time , we


Surprise at Work: An Integrative Review of Engineering Surprises (Not Just Reacting to Them)
Most organizational research treats surprise as something that happens to us—e.g., market disruptions, crises, or unexpected setbacks that require reactive management. But our research reveals a powerful alternative: leaders and professionals who proactively engineer surprises as strategic tools. In other words, this review shows how leaders, peers, and employees can engineer surprises to drive performance and productive change in organizations . Surprise as a Strategic T


Why Help at Work Often Misses the Mark
Have you ever received help that wasn’t actually…helpful? Have you ever tried to help a coworker, but felt like you didn’t quite hit the...


In the workplace, relationships equal reality
Most managers measure success in outputs: bottom lines, quarterly gains, performance metrics, and incentives. But the forces that shape...

Kevin Rockmann
3 min read


Anchoring and Advice
When making judgments – such as forecasting how long a project will take or how much to save for retirement – people often turn to others...

Jessica Reif
3 min read


The Hidden Impact of Allyship on Allies
How does being an ally impact your own experiences in the workplace? From how others see you to how you feel about yourself, allyship comes


Network Brokers Promote Alignment in Teams
Whether you are on a Zoom call debating a new strategy, in the office making hiring decisions, or at home making dinner plans,...

Adam M. Kleinbaum
2 min read


Becoming an ally is only the first step: How to grow as an ally
“Be an ally.” It’s probably something you’ve heard a lot in the last few years as organizational leaders rallied employees to be...
Melanie Prengler
2 min read


We’ve Got Each Other's Backs!
We often feel, at work and in our personal lives, that we’ve got the backs of people we care for. It may be a feeling we often have, but...

Jane Dutton
3 min read


The Power of Amplifying Others’ Ideas in Group Settings
Not all workers receive the recognition and status they deserve for their ideas and contributions to group discussions. Research...

Nate Meikle
1 min read


Help! Another Zoom call!
Find yourself on the computer all day? Feeling drained? Feeling an uncontrollable urge to bang your head on your computer? New from...

Kevin Rockmann
3 min read


How to help pregnant workers
Conversations abound regarding the policies and practices that provide support to working mothers (like paid leave for mothers and their...

Beth Humberd
2 min read


Generous exclusion in work gatherings
When we gather, how do we draw boundaries in ways that give people a sense of place and belonging? This is one of the questions with...

Bess
2 min read
Owner / Player or King / Servant?
I was struck in listening to the new 30 for 30 podcast series on the horrible racism of Donald Sterling the contrast between his...

Kevin Rockmann
1 min read


High quality relationships can't be automated
You’ve undoubtedly read the headlines and heard the warnings about the onslaught of robots and artificial intelligence that are coming to...

Beth Humberd
1 min read


Managing bad apples
Which of your co-workers is the biggest detriment to your team? Is it the one who is the laziest? Perhaps the one who complains the most?...

Kevin Rockmann
2 min read


Taking care of business, the relational way
There is a lot of talk about power and status coming out of top business schools. Classes with names such as “ Paths to Power ” abound....

Mandy O'Neill
3 min read
Shaping a Stone or Building a Cathedral?
On this 50th anniversary of Apollo 11, please take a moment and read about Denny Gioia's recollections of how being part of a team doing...

Kevin Rockmann
2 min read


Can your relationship grow stronger after a workplace break-up?
Guest post by Brianna Caza , Mara Olekans , and Tim Vogus Counterproductive work relationships, toxic co-workers, conflict, and...


What does it cost to show some respect?
I was fortunate this week to hear Dr. Kristie Rogers present her research on respect in prison settings. She studied a fascinating...

Kevin Rockmann
2 min read
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