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WorkTies
The science of relationships at work
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On constructive communication
“Don’t stay quiet. Just have the conversation.” You may have heard this before, or even said this to yourself in an effort to psych yourself up for a conversation you know you need to have, but really wish you didn’t. It could be a conversation with your kids after you find out they’ve been going down the wrong path. It could be the call to your supplier who you’ve worked with for 10 years but who recently let you down on a big job. It could be the awkward sit-down with a f

John Paul Stephens
3 min read


The Relational Mirror Mindset: Countering Mentoring Blind spots Across Hierarchies
Idea in Brief Even with the best intentions, leaders often fail in mentoring because they overlook "blind spots" created by organizational hierarchy and social identity. To bridge this gap, authors Rajashi Ghosh and Kathy E. Kram introduce the Relational Mirror Mindset : a self-other stance where leaders reflect on their own vulnerabilities to better empathize with the needs of others. By balancing a focus on "Self" with a focus on the "Other," mentors and mentees can transfo
Rajashi Ghosh, Kathy E. Kram
7 min read


How to reach your team’s full potential
We all know what it feels like when a group is just not clicking : ideas stall, conversations loop, and energy fizzles. In fact, most groups underperform due to this fizzle. But sometimes, teams hit a collective rhythm; contributions are quick and energizing, work feels effortless, and performance peaks. In these moments, we suggest that the team is in a state of group flow, and in our article Group Flow: A Theory of Group Member Interactions in the Moment and Over Time , we


Why Help at Work Often Misses the Mark
Have you ever received help that wasn’t actually…helpful? Have you ever tried to help a coworker, but felt like you didn’t quite hit the...


AI disclosure erodes trust
As generative artificial intelligence increasingly soaks into the workplace, people grapple with the ethical implications of disclosing...
Oliver Schilke, Martin Reimann
2 min read


In the workplace, relationships equal reality
Most managers measure success in outputs: bottom lines, quarterly gains, performance metrics, and incentives. But the forces that shape...

Kevin Rockmann
3 min read


How to Build an Authentic Coworking Community with Strong Sense of Community
Coworking spaces became popular with the modern workforce, who can work wherever they go with their laptops. The coworking movement was...


Anchoring and Advice
When making judgments – such as forecasting how long a project will take or how much to save for retirement – people often turn to others...

Jessica Reif
3 min read


The More You Know: A Conversation on Personal Knowledge and Human Connection at Work
In this scholar-to-scholar conversation, Liza Y. Barnes talks with Ashley Hardin about her paper The More You Know: The Impact of...
Liza Y. Barnes and Ashley Hardin
3 min read


Are You a Beamer? Using How We Look at Someone Else to Lift Them Up
I learned much to my delight, many years ago, that my doctoral students thought I was a great beamer. I was not sure what that descriptor...

Jane Dutton
5 min read


Is your well-being affected by your “social microclimate”?
To address the challenge of upending their lives and leaving behind familiar social worlds, many universities thoughtfully equip new...


Network Brokers Promote Alignment in Teams
Whether you are on a Zoom call debating a new strategy, in the office making hiring decisions, or at home making dinner plans,...

Adam M. Kleinbaum
2 min read


Becoming an ally is only the first step: How to grow as an ally
“Be an ally.” It’s probably something you’ve heard a lot in the last few years as organizational leaders rallied employees to be...
Melanie Prengler
2 min read


How Identity Partners Support Who We Are at Work
Years ago, while considering whether to attend graduate school after a first career in another industry, I had a hard time envisioning...

Elise Jones
2 min read


We’ve Got Each Other's Backs!
We often feel, at work and in our personal lives, that we’ve got the backs of people we care for. It may be a feeling we often have, but...

Jane Dutton
3 min read


The Power of Amplifying Others’ Ideas in Group Settings
Not all workers receive the recognition and status they deserve for their ideas and contributions to group discussions. Research...

Nate Meikle
1 min read


Help! Another Zoom call!
Find yourself on the computer all day? Feeling drained? Feeling an uncontrollable urge to bang your head on your computer? New from...

Kevin Rockmann
3 min read


As it turns out, we miss small talk
It is critical that organizations integrate opportunities for casual interaction into their remote working ecosystem.

Jessica Methot
3 min read


Liquor Store Diaries
She asked if there was anything she could for me. To make my day better...I stood there stumped. I told her she already did it.

Jessica Methot
3 min read


What Questions Work for You in Building High Quality Connections?
with guest authors Mary Ceccanese and Marcia Ryan [i] The seed for a high quality connection often begins with a question. Have you...

Jane Dutton
4 min read
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